FAQ

Frequently Asked Questions

We have put together a collection of FAQs that should help to answer most, if not all, of your questions regarding a wide variety of website design and related topics.

However, if you can’t find what you are looking for, please contact us and we will be delighted to help.


A website can reach millions of people that might not otherwise be available to you, think of it as a store front on a global level, open 24 hours a days, 7 days a week, 365 days a year. Secondly, customers can view products, services, or whatever you want to share from the comfort of their own home and in their own time. Your website empowers your current customers and maximises marketing potential for future ones. No matter what type of business you are in, there are ways to grow and make money on the web for you.

When you receive a visitor to your site, they will instantly perceive the quality of your services or products. The first impression a customer or potential customer gets depends on the appearance of your website. A visitor will be interested and explore your site if it is appealing, easy to navigate and offers useful information. You are marketing yourself and your business to the world over the Internet and it is important to show your best.

This is a common misconception. Many people overlook the various products, services, or business processes they can include on a website. Any communication or interactions that happen within your business can be made easier and more efficient by the web. Your business will save money and time while appealing to a much greater audience, the world.

The four easy steps we provide below will guide you in the direction of a professionally designed, developed and marketed website.

Firstly decide what your website will offer to users, will it be a marketing tool to promote your company, will it be a product/services catalogue, will it be used to sell products direct to consumers etc. Perhaps it will be all these things, but the success of your website will be based on how clearly you define and plan its content. Too many companies create websites that look flashy but have no benefit or depth of content to the user browsing it.

Secondly decide and choose an available domain name, its always a good idea to use keywords in your domain name that either relate to your company or relate to services you provide. Search engines consider theses as part of their search ranking positions.

Thirdly create a very simple flow chart showing how you would like your pages to be displayed, the most important pages should be at the top of the chart with more detailed content further down, we can help you with this process.

Fourth is the build and marketing of the site, we will involve you at various points of the build and suggest ways to market the site upon its completion.

This largely depends on what is involved, as well as how soon you, as the client, are able provide us with the essential documents, such as copy and pictures. A simple brochure site can be up and running in 1 or 2 weeks. More complex projects can take longer. When we know your exact requirements, we will send you a contract with a realistic end date. We know that project deadlines are very important : we will always do our utmost to meet them.

A domain name is a unique address which points to your website. Eg. www.ukinternethosts.com. Many personal sites use only the domain name of their Internet Service Provider (ISP) but we strongly recommend you get your own domain name if your site is a commercial enterprise..

Web hosting is the process of renting some web space in order to publish your website online. Web hosting companies offer several web hosting packages. We will help you to determine which one is the best for your requirements.

Yes. We have a number of options for setting up an e-commerce website, including integration with popular payment providers like PayPal, WorldPay or Sage Pay..